quan·tum – \ˈkwän-təm\ – 2 a: any of the very small increments or parcels into which many forms of energy are subdivided
With a name like QuantumView you might suspect that UPS’ package tracking notification system would give you really fine-grained detail on the current status of your package (either as a shipper, or as a recipient). You’ll get these wonderful e-mail message letting you know when the status of your package changes throughout the shipping process. For instance, I got one this morning:
Now this seems all well and good except it put me in a panic. Why? Because it made me think perhaps the shipper had double-shipped the item. Why might it make me think that?
The e-mail message, dated just eight minutes prior to my taking a screenshot for this blog entry, is letting me know that “tomorrow your package will arrive!” What’s important here is that tomorrow was my scheduled delivery date, but UPS got it here faster. This means that QuantumView Notify isn’t looking at the real status, but the scheduled status.
In other words, QuantumView Notify doesn’t tell you jack-shit about where your package is. It tells you wonders about where it should be according to some stuff it determined when the shipper originally dropped off the package, not taking into account any changes at all that happened afterwards. So, if we all lived in a perfect fantasy world where Brown never lost or misdirected packages, or if they never got delayed by weather, missed flights, or slow customs agents, then this UPS service would be sweet. Instead though, since we live in the real world, it’s tits-on-a-bull useless.